Restaurant booking software
Who hasn't responded to an email offering them a special deal? Especially if it's from your favourite restaurant, at the right moment! With the rise of online booking from a phone or tablet, restaurant booking software is becoming an essential element for the competitive world of catering.
When at least 50% of your customers are booking online (and this trend can only increase) and other restaurants are taking advantage of restaurant booking software it makes sense to ensure that you have a reliable online booking service too, which is easy to use, linked to and also branded to match your site. You can offer customers a small discount for signing up online and once signed up, you can make the most of mailshots to diners reminding them to pop in when you know business is likely to be slack with news of special offers, i.e. "two for the price of one" deals, "happy hour" and so on. Take a look here - see how easy it is to book a table for yourself.
Apart from going paperless which saves so much in administration costs there are all the other numerous benefits of restaurant booking software which:
- fills tables more efficiently
- saves staff time
- smoothes out 'rush' and 'slack' periods
- turns visitors into 'regular diners'
- creaties lasting relationships with those diners
- gives managers a variety of online tools to keep control of all aspects of the business
Our Restaurant Booking Software has been developed in close consultation with our clients in the restaurant field, to develop and expand upon their steadily increasing database of customers. As customers log in to use the service, the software captures all their details automatically and you can use the tools to update them with promotional emails and campaigns with very little effort. Diners will appreciate being kept in the loop about your special offers and, with a link to your booking page, branded the same as your site, they can make a booking straightaway as soon as they hear about it i.e. while idly checking emails on the train home...you can tempt them with their favourite chocolate pudding - half price!
Now that you've seen how restaurant booking software makes it easy to keep your customers happy with a few clicks, just see what it can do for your chef and the staff...
Restaurant booking software that keeps service flowing
Busy restaurants are happy restaurants, but can get very stressful at rush periods when everyone is hands on (and there are not quite enough hands or tables) contrasted with slack times, empty tables with dawdling staff and dwindling profits. A happy medium can be achieved with an online booking system which automates the bookings and spreads them out more efficiently and this can be achieved with an online booking service attached to your website. This also has the benefit of saving staff time spent on the phone which would be better spent elsewhere in the restaurant. Staff can email receipts to customers as well as issuing paper ones, which is also very helpful.
An online restaurant booking system can take bookings 24/7, freeing your waiting staff to concentrate on giving great service rather than hanging on the phone. Your paper diary will also become a thing of the past with an online booking system. When a customer looks for a table, the online diary will automatically check whether a suitable one is available, spacing bookings at 15 minute intervals, so that they can click and arrange everything themselves within a few seconds. So you can see how, as the online system takes over, your restaurant booking software will put your kitchen staff back in control over the the previously 'inevitable' onslaught of lunchtime and dinner time periods, spreading the bookings in an optimal manner. This doesn't mean you cannot deal with 'walk-ins' (in fact, if you can encourage them to join up, which is not that difficult if they're getting money off their first meal, that's another customer on your list) but it ensures that your service times are well organised and your chef and kitchen staff are well informed about what's coming up. Viewing the online diary makes it easy for prospective customers to see where slots are filling up which can also encourage people to book well in advance for especially busy periods all online without having to discuss it with anyone in the restaurant.
Restaurant booking software that keeps you in control
For managers, who are on the go all day, the ability to check progress on their mobile phone is a great advantage. They can view reports, assign tasks, tick off tasks that are done, view the online diary and reminder system so that nothing is forgotten and there are many more helpful features. Your booking software will also issue invoices and reminders, and let you know when supplies need to be ordered.
So how about checking out our online Demo, or if you contact us for an appointment either at your premises or at ours in Eastbourne, we shall be happy to discuss how we can help you with online booking software to improve your restaurant business.